Before calling Technical Assistance to ask them to send someone,              please check the hood’s instructions manual and the “Use” and              “Maintenance” paragraphs in particular, in order to check if the              flashing light is just an alarm on the hood, which can be switched              off simply by operating a reset on the hood’s commands.

More effective: expels dirty air directly outside.

Safest: it draws fresh air into the kitchen. And security is important, especially in the presence of gas-powered cookers.

Less noisy: the air passes              without obstacles making less noise.

It 'easy to get the hood always nice and clean: it takes a soft              cloth and mild detergent, without chlorine to avoid to damage the              finish. But Faber's advice does not stop here... If you want a              perfect result use Clin & Clin. Clin & Clin is a              disposable towel developed in our laboratories for cleaning the              hood in steel, indispensable to have it always clean, bright and              free of unaesthetic fingerprints. During application, Clin &              Clin releases on the hood a special film that will protect it for              several weeks. During this period, simply use a dry cloth every              day to have a hood clean and shiny. The detergent used in the              protective tissue is approved by the stringent U.S. FDA (Food and              Drug Administration) and USDA (U.S. Department of Agriculture) and              can be used safely for other steel surfaces such as hobs, ovens or              sinks.

Enter the code of the hood model in the Product Documentation section in the Support area and download the instructions manual.

 The model of each hood is written on the label inside the product (which you can find by removing the metal filters/mesh). On the top right side there is a 7 or 9 digit assistance code that begins with 63... Alternatively, you may find a 10-digit code of this sort: 110.xxxx.xxx.

Contact our Technical Assistance Centres, provide us with your hood model and you can order all the accessories and replacements you need.

The noise is generated by the airflow passing through the inside of the hood during operation. We built the internal components of our hoods so that the airflow meets few obstacles in its path, with excellent results in terms of efficiency and low noise. An effective way to prevent an increase of noise is to use, for the exhaust of the air, well-sized tubes (120-150 mm in diameter). Dirty and saturated filters can obstruct the air flow: a periodic cleaning (or replacing) of the filter ensures a smooth flow of air. You can also soundproof the hood adopting the innovative technologies that we developed and patented. To learn more, go to the technologies for the silence

Before any “domestic” test, make sure the hood has been installed correctly following the installation steps contained in the instructions manual supplied with the product. This said, an “approximate” test can be performed by switching the hood on parallel to the cooker on which you can boil some water. If the installation is correct and poor extraction is caused by a fault in the product, you must call the Faber-authorised Technical Assistance Centre, providing the codes written on the label inside the hood.              Alternatively, you can open an assistance request by calling on +353 (0) 15339862 and providing the information on the hood.

 The extraction capacity and noise levels of Faber hoods are              measured according to international standards IEC / EN 61591 and              IEC / EN 60704-3 (Sound power), specially prepared by the              certification bodies to detect the performance of range hoods.              These methods reproduce the typical conditions of installation and              operation, therefore provide actual an truthful data.<strong>Ask for performancethatrefersto thesestandards</strong>: you can rely on correct information, complete and reliable as              those we declare. Our laboratory is accredited NEMKO and IMQ and              all the performance of the hoods, including the ability of our              filters to capture grease and the brightness of the lamps, are              measured internally.

 An effective hood guarantees at least 10 changes of air per hour*. The extraction capacity must be adequate for this purpose A hood that provides at least 10 changes of air per hour* without exceeding the noise level of 55 dB (A)**, it's comfortable.

Attention: the volume of the kitchen, the length, diameter and number of bends of the pipe to reach the exit hole of the air determine the extraction capacity.               

* Fan Handbook - F. Bleier 1998

** Sound measure - Brüel & Kjaer 1986 / Noise and Vibration Control Engineering - Beranek; ver 1992

 Yes. The ducts exiting from the hood will then be connected to it.              The hole must have a diameter of at least 120 mm.

 The hood, near the upper plate, has an opening through which              ducting for fume emission can pass. Additional exits (e.g. on              chimneys) are not recommended because any aesthetic damage caused              to the steel is not covered by the warranty.

Yes, you can ask for one by contacting us on info@faberspa.com

  No. You must install the hood at the height shown in the              instructions manual for the warranty to be valid and, most              importantly, for safety in the kitchen.

Contact our Technical Assistance Centres, provide us with your              hood model and you can ask for the replacement you need (if it              still exists and is available).

Recycling hood: filters fumes and steam cleaning              the air by means of charcoal filters and returning it to the              kitchenExtraction hood: extracts fumes and steam              out of the kitchen through a dedicated ducting system

Check (or ask the installer to check) the hood’s installation in              order to control that it has been installed correctly and, in all              cases, following the steps described in the instructions manual              supplied with the hood. If the installation is correct and poor              extraction is caused by a fault in the product, you must call the              Faber-authorised Technical Assistance Centre (info on link https://www.faberspa.com/en/post-sales-assistance/              ) providing the codes written on the label inside the hood.              Alternatively, you can open an assistance request by calling              on0732 691691and providing the information on the              hood.

You can contact the Faber-authorised Technical Assistance Centre              in the area you live in (for info:                https://www.faberspa.com/en/post-sales-assistance/              ), providing the codes written on the label inside the hood.              Alternatively, you can open an assistance request by calling              on 0732 691691 and providing the information on the              hood.

Check (or ask the installer to check) the hood’s installation in              order to control that it has been installed correctly and, in all              cases, following the steps described in the instructions manual              supplied with the hood. If the installation is correct and the              noise actually comes from the product, you must call the              Faber-authorised Technical Assistance Centre (for info: https://www.faberspa.com/en/post-sales-assistance/              ) providing the codes written on the label inside the hood.              Alternatively, you can open an assistance request by calling              on 0732 691691 and providing the information on the              hood.

Filters are an integral part of the hood, their maintenance affect              the efficacy, safety and noise levels of the hood Thegrease filters              protect the motor from grease contained in the steam sucked from              the hood. The metal filters of the Faber hoods (Baffle, cassette,              modular or synthetic) ensure a high capture of the grease              particles. Baffle and cassette capture more than 90% of grease. To              keep them efficient it’s sufficient to wash them by hand or              machine, on average every 2 months.The synthetic              filters that may be present on some old models are not washable              and should be replaced when impregnated with grease, about every 2              months The anti-odour filter(charcoal filters) are              to be installed only on hoods in recycling mode. They are not              washable and must be periodically replaced, on average every 3              months Where can I find thefilters ? find the after              sales service

Ducting with a diameter of at least 150 mm. It is the best for              hoods with extraction rates of 300 m3/h or more. If installing              this ducting is not possible, we recommend ducts with a diameter              of 120 mm. Smaller ducts have a negative effect on extraction rate              and make the hood noisier.

The instructions manual provides pictures on how to install the              filter correctly. Alternatively, you can call the Technical              Assistance Centre ( 0732 691691 call from Italy)              but you will have to pay for their services.

If the label is illegible or damaged you can contact us on info@faberspa.com and send us the photographs of the product.

The instructions manual provides all the information required to install the filter correctly. You can also ask our Technical Assistance Centres that will be able to answer and send someone for whatever you need

(N.B. you will be charged for this Technical Assistance Centre service).

Because an aesthetic issue must be reported by the installer at the time of installation, i.e. when the packaging around the hood is removed. Any issues arising after installation cannot be included in the warranty and any activity on that regard performed by the Technical Assistance Centre will not be included in the warranty.